Hello,
Several of our users, Customer Service Reps, really need to be able to quickly see the time an email was received. I would like to be able to add the time to the date that gets displayed. I know this information is reasonably available as it shows up if you mouse over the email. However people are used to what they are used to and it is ITs responsibility to try and easy the changes as much as possible. I wondered of anyone had any idea where this bit of code might be.
Several of our users, Customer Service Reps, really need to be able to quickly see the time an email was received. I would like to be able to add the time to the date that gets displayed. I know this information is reasonably available as it shows up if you mouse over the email. However people are used to what they are used to and it is ITs responsibility to try and easy the changes as much as possible. I wondered of anyone had any idea where this bit of code might be.